I am impressed by this Brazilian guy due to his innovative ideas about running a successful business.
Could be good learning point for Higher Management of dull and dump blue chips.
http://www.guardian.co.uk/business/2003/apr/27/theobserver.observerbusiness7
http://mitworld.mit.edu/video/302/
http://mitworld.mit.edu/video/308/
I enjoyed these lectures and would completely agree with Ricardo's ideas. There are still things can be improved or changed depending on industry segment but in general this is the way for future.
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